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The Penhallow Remodeling Fort Lauderdale Guarantee
We put our name on every project we take in Fort Lauderdale, from a compact condo bathroom in Victoria Park to a full kitchen rebuild in Rio Vista. That means something specific: you get a written price before any work starts, a defined arrival window we actually hit, a clean job site at the end of every day, and a written guarantee on the whole project. If the work fails inside the guarantee period, we come back and fix it at no charge. That’s the 365-Day Done Right Promise, and it’s in writing on every single job, not just talked about at the first meeting.
What’s Covered
- The workmanship itself – every cabinet, countertop, tile surface, fixture, and structural element we install carries our 365-Day Done Right Promise: if something fails inside the guarantee period, we return and repair it at no cost to you.
- Parts and material handling – when we source cabinet lines like KraftMaid or Wellborn, quartz from Cambria or Silestone, and fixtures from Kohler or Moen, those products come with their own manufacturer warranties that run alongside ours, and we stand behind the installation of every one of them.
- Cleanup of the job site – the site is left cleaner than we found it at the end of every workday, with dust barriers maintained, debris removed, and your floors protected the entire time.
- On-time arrival within the window – you get a defined arrival window before the crew shows up, and we honor it. The technicians are background-checked and arrive in uniform, so you know exactly who is walking into your home.
- Honest pricing that doesn’t move – the written price you approve before work starts is the number on the invoice, period. Not an estimate range, not a verbal ballpark, not a conversation about “unforeseen conditions” halfway through. A written number you can hold us to.
- Free return visit if the repair fails – if we fix something under the guarantee and that repair doesn’t hold, the second visit costs you nothing. No service call fee, no re-inspection charge, no fine print. We just come back.
Styles & brands we work with
Our Satisfaction Promise
If something isn’t right, you tell us and we make it right. That’s the whole process, and it’s the same process Trevor Nash has used since he started running remodel projects in Fort Lauderdale. You call the number on your contract. A live person answers, day or night, because that’s how we run the office. We schedule the return visit inside a window we give you in advance. The same background-checked, uniformed technician standard applies on warranty work as it did on the original project. There’s no claims department, no “let us review your file” runaround, and no arguing about whether something is covered. The 365-Day Done Right Promise exists because Trevor would rather fix a problem once and keep a customer for the next project than win an argument about how long caulk should last in a Fort Lauderdale bathroom. If the work fails inside the guarantee period, we return and fix it at no charge. That sentence is in every contract we write, and it’s the sentence we actually honor.
What the Kingswell Guarantee means in plain terms: say the price before the work. Show up in the window we gave. Leave the place cleaner than we found it. Put it all in writing. That’s The Kingswell Way, and Penhallow Remodeling Fort Lauderdale has followed it since we opened, as part of the Kingswell family of companies operating to the same standard since 2004. Each location is independently owned and operated, but the guarantee language doesn’t change from store to store, because it works.
See the difference
Before
After
Before
After
Before
AfterLicensed & Insured Backing
Licensing and insurance are the part of the guarantee you hope you never need, but they’re the reason the paperwork matters. Penhallow Remodeling Fort Lauderdale operates as a state-licensed, insured and bonded general contractor in Florida, which means the project has a legal and financial foundation behind the written promises. If a subcontractor is injured on your property, our insurance covers it, not your homeowner’s policy. If a project requires permits, they get pulled before the work starts and inspections get passed. Licensing requires us to stay current on Florida building code, which matters in a city where hurricane straps and moisture management aren’t optional details. The 365-Day Done Right Promise is the day-to-day guarantee you’ll actually use. The license and insurance are the structural backing that makes the promise enforceable. Both are real, both are standing facts about how Penhallow operates, and both are yours when you sign a contract with us.
What Happens When Something Fails
Fort Lauderdale homes have a way of testing every material choice you make. Humidity, salt air, and a hundred-year-old house with questionable plumbing decisions from the 1980s all put stress on a remodel. When something we installed doesn’t hold up, here is exactly what happens, in order:
- You call (754) 551-2922. A live person answers. Not a voicemail prompt, not an answering service, not a callback window. A person, at any hour of the day or night.
- You tell us what failed. A drawer slide, a shower pan, a cabinet door that’s binding, a seam in the countertop. It doesn’t matter how small it seems. If we installed it, we want to know.
- We schedule the return visit with a defined arrival window, same as the original project. The technician who arrives is background-checked and in uniform.
- We fix it at no charge. That’s the 365-Day Done Right Promise, and it covers the repair itself, every time, without a service call fee or a re-inspection fee.
- If the repair fails again, the second return visit is also free. No asterisk. No “well, technically the guarantee period reset after the first repair.” It simply doesn’t.
This process exists because it should. A remodel is a five or six figure decision, and the person who wrote the check deserves to know the company that took it will still pick up the phone a year later. Trevor Nash built the warranty process at Penhallow Remodeling Fort Lauderdale around that one idea: the guarantee isn’t a marketing page, it’s the operating manual.
The Materials Behind the Promise
A guarantee is only as strong as the materials it covers, which is why we source from trade brands with their own reputations on the line. Cambria quartz carries its own lifetime warranty alongside our 365-Day Done Right Promise, so a countertop failure is covered twice. Kohler and Moen fixtures have decades of engineering behind them, KraftMaid and Wellborn cabinetry are built to survive humidity swings that destroy cheaper cabinet boxes, and James Hardie siding is engineered specifically for coastal climates like ours. We install these brands because they reduce the number of times you’ll ever need to use the guarantee at all. When something does fail, the layers of protection stack: the manufacturer’s warranty on the product, our installation workmanship underneath it, and the written Kingswell Guarantee covering the whole project. That’s what “we stand behind our work” actually means when you’re writing the check.
Written by Trevor Nash, Owner at Penhallow Remodeling Fort Lauderdale, serving Fort Lauderdale homeowners with written-price kitchen, bathroom, and whole-home remodels.
